Privacy policy

Your data policy

We are a company of Wandy Hookah s.r.o., with its registered office at Senovážné náměstí 978/23, Nové Město, 110 00 Prague 1, ID number 07325070.

We run an e-shop at www.wandyhookah.com.

We process certain personal information to provide sales of goods and to operate our website.

The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC Personal Data Protection Regulation) ("GDPR")

Processing of personal data

Processing of personal data when using the contact form

If you request our products and services, we will work with the contact information you provide to us, mainly through the inquiry form. These are: first name, last name, address, email address, and phone number.

For what reason?

We will contact you through them to further arrange the goods.

For what legal reason?

This is a processing under Article 6 (1) (a). b) GDPR - negotiation of the contract, resp. take pre-contractual measures at your request.

How long will we process personal information?

If we do not establish further cooperation, we will process your data no later than 12 months after our last communication.

Personal information processing on purchase

If you buy from us, we will work with the information you fill in. These are mainly billing information: name, surname, address, e-mail address and telephone number.

For what reason?

We need to process your personal information in order to fulfill our contract - to deliver our goods to you. We will also communicate with you via the contact details about the status of your order, or about complaints or your questions.

We will further process personal data in order to fulfill our obligations under the law (mainly for accounting and tax purposes, or for handling complaints and others).

What is the legal reason we process personal information?

This is a processing under Article 6 (1) (a). b) GDPR - performance of the contract and Art. c) GDPR - fulfillment of our legal obligation.

How long will we process personal information?

For the duration of our service and then 5 years from the last provision of such service or delivery of goods.

Newsletters

If you are a buying customer and did not prohibit us from making a purchase, we will use your email address to send you our newsletter.

For what legal reason?

The provisions of Section 7, Paragraph 3 of Act No. 480/2004 Coll., on Certain Information Society Services, allow us to do so, if you did not prohibit us from making this purchase.

How long will we process personal information?

5 years since your last purchase. You can unsubscribe from the mailing at any time via e-mail or contact us by e-mail: info@wandyhookah.cz

Who will access the data?

Your data will stay with us. Nevertheless, some companies or other people work for us who access the data because they help us with the operation of our e-shop. They are:

  • companies involved in the shipment of goods Zasilkovna s.r.o.
  • Companies involved in the payment of Comgate s.r.o. payments
  • Mailchimp email provider

What else you should know

We do not have a designated Privacy Officer in our company.

Our company does not make decisions based on automatic processing or profiling.

If you have any questions about personal data, please contact us at info@wandyhookah.cz

Use of cookies

Cookies are text files that contain a small amount of information that is downloaded to your device when you visit our website. Cookies are then sent back to the website or other website that recognizes them each time they visit.

Cookies perform various tasks, such as enabling efficient navigation between websites, remembering your preferences, and improving the overall user experience. They can also ensure that the ads shown online are better suited to your person and your interests.

We use the following cookies on our website:

  • Necessary cookies : They are needed to operate the website, for example, to log in to secure parts of the site and other basic functionality of the site. This category of cookies cannot be disabled.
  • Analytics / Statistics Cookies : For example, they allow us to recognize and track visitors and how our visitors useher website. They help us improve the way the site works, for example, by allowing users to easily find what they're looking for. We only run these files with your prior consent.
  • Advertising cookies: are used to track preferences and allow you to display ads and other content that best suit your interests and online behavior. We only run these files with your prior consent.

Please note that third parties (including, for example, external service providers) may also use cookies and / or access data collected by cookies on the Website.

Cookies in use:

Relational
Technical name Publisher Cookie description purpose Duration
Google Analytics Google Improving the user experience

You can find more information about cookies and their current list through individual internet browsers, most often in the Developer Tools item.

Consent can be expressed via a check box contained in the so-called cookie bar. You can also subsequently reject cookies in the settings of your internet browser, or you can set the use of only some of them.

For more information on cookie management in each browser, visit the following links:

Your rights regarding the processing of personal data

The GDPR gives you, among other things, the right to contact us and want information about what we process your personal data, to request access to this data from us and to have it updated or corrected, or to request processing restrictions, you can request a copy of processed personal data , require us to delete personal data in certain situations and in certain cases you have the right to their transferability. Objection based on legitimate interest may be objected to.

If you believe that we are not handling the data correctly, you have the right to file a complaint with the Privacy Office , or with your claims. go to court.

These conditions are effective from 30.12.2021